up vote 4 down vote favorite

This question was posted on MO about not being able to post on math.SE. While MO wasn't the right place for the question, I have to wonder what is. New users who are experiencing difficulty using math.SE can't post about it on meta, so where do they turn? The only thing I can think of is that they have to figure out that it is possible for them to contact the moderators, but nowhere is it explicitly described how to do this. Maybe something should be added to the FAQ.

share
I had the same problem. (The above link is broken.) – Pierre-Yves Gaillard Aug 21 '10 at 18:25
@Pierre: Could you try posting the answer again? – KennyTM Aug 21 '10 at 18:43
I just did, and got the same error message. – Pierre-Yves Gaillard Aug 21 '10 at 18:53
@Pierre: I think it's a problem at the back-end. Could you try to login at meta.stackoverflow.com and post the problem there (if possible)? – KennyTM Aug 21 '10 at 19:04
@KennyTM: I tried, but got the message: "Oops! Your question couldn't be submitted because: users with less than 100 reputation can only post questions every 20 minutes; try again later." – Pierre-Yves Gaillard Aug 21 '10 at 19:27
@Pierre: I have reported this for you at meta.stackoverflow.com/questions/61817/…. It seems you can still comment, so please add any detail you think is relevant. – KennyTM Aug 21 '10 at 19:41
The question is gone - someone must have deleted it as it was in the wrong place. – KalEl Aug 21 '10 at 19:41
2  
@Pierre: Jeff states it is fixed. Please try answering again. – KennyTM Aug 21 '10 at 19:44
It seems to work! Thanks a lot!!! – Pierre-Yves Gaillard Aug 21 '10 at 19:55
2  
This seems to be a major bug in the design. The site could be broken only for the new users, and because of low reputation (and knowhow) they won't be able to report it anywhere :) – KalEl Aug 21 '10 at 19:58

3 Answers

up vote 4 down vote accepted

The footer of every single page on the site has a contact us link listed in bold.

share
Ah, sorry; didn't catch that when I glanced at the page. – Qiaochu Yuan Aug 22 '10 at 3:32
up vote 3 down vote

The contact info is actually written in "about"

How can I learn more?

Check out the FAQ. And if you need to contact us, you can do so at team@stackexchange.com.

But I agree, it should present in the FAQ too.

share
up vote 0 down vote

We need to allow people to post on meta with low reputation.

share
1  
Low rep users can post on meta. Those two users' inability to post here yesterday was a bug. – KennyTM Aug 22 '10 at 9:01
When I brought this up in the past it was not said to be a bug. – anon Aug 22 '10 at 10:08
2  
@muad: 5 rep is very low already. The bug is Pierre, having 56 rep, cannot post. – KennyTM Aug 22 '10 at 14:33

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged